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Written by Independent Chartered Surveyors of the UK wide network of Property Professionals
In this month’s Property Surveying Newsletter … we look at Renter Complaints, Flood Insurance Risk and Estate Agent AI use
There was a time when a disgruntled tenant would write a stiff letter, pop it in the post and await a reply from the landlord. Those days have gone. Complaints against landlords have now reached a record high and in London they have risen by a staggering 173% over the last five years.
Aviva’s findings show an 8% rise in homes built between 2022 and 2024 being constructed in areas currently at either medium or high risk of flooding. Greater London and Essex top their list of constituencies considered ‘at risk’.
The National Housing Association has welcomed the Government’s new ‘Decent Homes Standards’, published last month but research suggests over 700,000 private rented homes will still fail to meet the 2035 deadline to implement them.
As legal and compensation costs escalate over a bulge in a new basement area that encroaches on the neighbouring property, the importance of employing a professional party wall surveyor becomes ever more obvious.
As the endless possibilities of AI make it easier for property-hunters to bypass agencies by ‘asking Alexa’, how can estate agents make AI work for them in this brave new world?
This article outlines the policies which have seen 212 pubs close this year, on top of the 1103 that closed in 2025. While a U-turn in January promised pubs and music venues a 15% discount on their business rates from April, is this too little too late for our locals?
 As primroses and violets charm from verdant banks (all this rain does at least maintain our staus as a green, if not always pleasant land), people start venturing on walks. Could you be walking along a ley line? We briefly outline the history of ley lines and Alfred Watkins, their ‘inventor’.
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